EPB Broadband Solutions
About
We understand firsthand the obstacles you face in delivering broadband to your community. We built America’s first gig-speed network and faced the challenges that come with delivering critical broadband and smart grid technologies that enhance quality of life.
We don’t just understand every aspect of the products themselves, we know how customers use them. We’ll help you, and them, with exceptional service and support that always starts with a “yes.”
* Expert advice & support – from development to launch
* Accelerate speed to market & reduce financial risk
* Improve operational efficiencies & reduce costs
* Specialize in energy, internet, video & voice
* Benefit from 10 years of real world experience
* Enjoy exceptional service & technical support
Our services
From product development and technical support to network engineering and dispatch, we offer a spectrum of services to support your fiber network deployment and ongoing demands.
Product Development
Gain key customer insights to design and price your products for maximum ROI through our market research, brand positioning, product design and branding support.
Technical Support
Save upfront and ongoing costs with our call center of experts who not only know the technology, but have 10 years of teaching customers how to use it.
Network Engineering
Take the daily burden off your staff with network monitoring & engineering support available 24/7 by experts in our Tier 3 Network Operations Center.
Video
Increase your internet take rate 20-40% by also offering TV. We’ll help you secure channel plans and save costs with our OTT solution and HD video delivered from our headend.
DIA
High-quality, reliable and affordable DIA in symmetrical speeds of 10 Gig, 20 Gig or more through connections dedicated exclusively to your traffic.
Dispatch
Save time and resources between technical support staff and field services with intelligent scheduling of installations, service calls and more.
Contact us at 423-648-3600 or [email protected] to schedule your free consultation.
Services Provided
Broadband delivery technologies
- Communications including the internet and broadband
- Networks architecture and design
- Optical fiber based broadband technologies
Broadband focus/topic area
- Internet of things
- Online education for populations impacted by the “Digital Divide”
- Marketing/Adoption
- Remote learning
- Smart government/smart infrastructure systems
- Communications including the internet and broadband
- Optical fiber based broadband technologies
- Small business support
Broadband providers
- Wire/fiber providers
- Broadband access in my location
Broadband utilization
- Social and economic impacts of broadband
- Marketing/Adoption
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